This policy explains how we process personal data when you use the website and place an order.
Data controller
IVADI TRADE OOD, BG208643979, Varna, Chaika district, bl. 61, ap. 10
What data we collect
- Order & delivery data: name, phone, address, email (if provided).
- Billing data (if requested): company details, registration/VAT number (if applicable).
- Technical data: IP address, browser/device type, basic visit statistics (via cookies).
Why we use it
- To process and deliver orders.
- To communicate about orders, payment, delivery and claims.
- To meet legal and accounting obligations.
- To improve the website and analyze traffic (if enabled).
Legal basis
- Contract performance (your order).
- Legal obligation (accounting and documentation).
- Legitimate interest (security and service improvement).
- Consent (for certain cookies/marketing, if used).
Retention
We keep data as long as necessary to fulfill the order and in line with legal retention periods for documents.
Who may receive the data
- Courier/shipping provider.
- Payment providers (for online payments).
- Accounting/IT support (only when necessary and under confidentiality).
Your rights
You have the right to access, rectify, erase (where applicable), restrict, object, and data portability. For requests, use the contacts on the “Contacts” page.
Security
We apply reasonable technical and organizational measures to protect your data.
